26 Tips for Adding Customer Service to Your Social Media Strategy

26 Tips for Adding Customer Service to Your Social Media Strategy

A to Z Guide for Integrating Customer Service Into Your Social Media Strategy
#1: Allocate your resources

Assign a number of team members the responsibility of managing social networking profiles to ensure they’re all covered throughout the workday.

allocate resourcesProvide coverage when staff isn’t around to monitor social networking profiles.

#2: Bridge the gap

Bridge the gaps in customer-service coverage during staff breaks and vacation times. Don’t risk missing important messages.

Read more

 

 

Laisser un commentaire

Votre adresse de messagerie ne sera pas publiée. Les champs obligatoires sont indiqués avec *

Vous pouvez utiliser ces balises et attributs HTML : <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>